Your Service Providers

Member Portal Login

A portal designed for employees on the Hour Bank or Office Supervisory Plan to review benefit coverage, obtain important documents, and complete online enrollment including updating dependents, beneficiaries and personal information.

Once eligible, you must enroll in the benefit plan to fully activate your Benefit coverage by completing the online enrollment through this portal and clicking “Create new account”. Note: changes to beneficiaries and dependents must be made by the Members only.

Employer Portal Login

A portal designed for Members to access monthly reports and invoices, upload hours and employee initiations, check the benefit status of their employees and much more!

Canada Life at Work - Registration

My Canada Life at Work allows employees in-benefit to submit claims, see claim status, review coverage balances, and access their Digital Benefit Cards through their website or through the mobile app from the Apple App Store or Google Play Store. If you experience issues registering or accessing this website, please contact 1.888.222.0775.

TELUS Health One

The Employee Assistance Program has many resources available for employees and their eligible dependents including counselling, legal advice, booking services and more! Access the program through the website or mobile app from Apple App Store or Google Play Store or by phone 1.877.916.9116.

 

Telemedicine

Telemedicine provides 24/7 access to a healthcare providers, anywhere in Canada, and the US, at no cost to you. Experience reliable medical support when you need it the most by visiting the Teladoc Health Canada website, by calling 1-877-419-2378 or by downloading the Teladoc app.

Teladoc Medical Experts®

Teladoc Medical Experts’ core services are:

  • Expert Medical Opinion
  • Find a Doctor 
  • Care Finder 
  • Personal Health Navigator 
  • Ask the Expert
  • Mental Health Navigator

These services provide members and their eligible dependents with a second medical opinion following a diagnosis or treatment plan for a chronic or serious illness.  They can also assist in locating specialists or treatment facilities and help provide answers to your medical questions.

Global Excel

If you are an employee needing to make a claim for medical expenses incurred while travelling outside Canada or more than 500 kilometers from your home within Canada, Global Excel Management Inc. can support you with this.

Group Savings Program

Monitoring your Groups Savings Program performance is important, and you can do so by registering online through the TELUS Health website. If you experience issues registering or accessing this website, please contact 1.888.767.7572 or email opencircle@telushealth.com.