Canada Life

Canada Life insures the following core and optional benefits provided under the OpenCircle Benefit Plans:

  • Life insurance (core and optional)
  • Disability insurance


In addition, Canada Life also adjudicates extended health and dental claims on behalf of the OpenCircle Plan.

To learn more about Canada Life, please visit

iA Financial Group

iA Financial Group insures the following core and optional benefits provided under the OpenCircle Benefit Plans:

  • Accidental death and dismemberment (core and optional)
  • Optional critical illness insurance


To learn more about iA Financial Group, please visit their website.

Teladoc Medical Experts®

Teladoc Medical Experts’ core services are included in the Hour Bank, Office Supervisory and Retiree Benefit Plans:

  • Expert Medical Opinion
  • Find a Doctor 
  • Care Finder 
  • Personal Health Navigator 
  • Ask the Expert
  • Mental Health Navigator


These services provide members and their eligible dependents with a second medical opinion following a diagnosis or treatment plan for a chronic or serious illness.  They can also assist in locating specialists or treatment facilities and help provide answers to your medical questions.

Parents and parents-in-law of eligible employees and spouses are also able to utilize Teladoc’s core services. 

To learn more about Teladoc Medical Experts, you can:


Teladoc Medical Experts respects your privacy, click here to review their privacy policy.

To contact Teladoc Medical Experts, call toll-free 1.877.419.2378.  Be sure to identify yourself as an OpenCircle Plan Member (plan number 158080).

If your coverage under the OpenCircle Benefit Plan includes Elite Diagnostic Imaging Service™, please provide the name of your employer, membership number HD00001042 and your certificate number (found on your pay-direct drug card).

TELUS Health

TELUS Health Employee Assistance Program (EAP) services are included in the Hour Bank and Office Supervisory Benefit Plans.

The EAP is available to employees and their eligible dependents.

Trauma response services as well as counseling services (in-person, telephonic, or text/email) are available for issues such as:

  • Personal/emotional difficulties
  • Relationship issues
  • Stress
  • Childcare/elder care
  • Interpersonal conflict
  • Addiction issues
  • Work-related concerns
  • Financial issues
  • Legal issues (information and advice only)


To learn more about the EAP, you can:

Review their brochure and get started

Visit TELUS Health website

The EAP is available 24/7/365 online or toll-free 1.877.916.9116.

TELUS Health respects your privacy.  You will be able to discuss issues and concerns in complete confidence, within the limits of the law, in a caring and professional environment outside of your workplace.  To learn more about TELUS Health’s privacy policy, click here.