Teladoc Telemedicine
Telemedicine provides access to a healthcare provider 24/7 via website, phone, or mobile app. On-demand or appointment-based care is available to you wherever you are in Canada, and when travelling to the US with no appointment costs.
You can experience reliable medical support when you need it the most with:
- On-demand or future appointment scheduling options
- A variety of health resources available anytime, anywhere, on our app or website
- Prompt, direct access to healthcare providers
- A personalized, easy-to-use online experience to best cater to your needs
- Prescriptions sent to your pharmacy of choice
To learn more about Telemedicine, you can:
Teladoc Medical Experts®
Teladoc Medical Experts’ core services are included in the Hour Bank, Office Supervisory and Retiree Benefit Plans:
- Expert Medical Opinion
- Find a Doctor
- Care Finder
- Personal Health Navigator
- Ask the Expert
- Mental Health Navigator
These services provide members and their eligible dependents with a second medical opinion following a diagnosis or treatment plan for a chronic or serious illness. They can also assist in locating specialists or treatment facilities and help provide answers to your medical questions.
Parents and parents-in-law of eligible employees and spouses are also able to utilize Teladoc’s core services.
To learn more about Teladoc Medical Experts, you can:
Teladoc Medical Experts respects your privacy, click here to review their privacy policy.
To contact Teladoc Medical Experts, call toll-free 1.877.419.2378. Be sure to identify yourself as an OpenCircle Plan Member (plan number 158080).
If your coverage under the OpenCircle Benefit Plan includes Elite Diagnostic Imaging Service™, please provide the name of your employer, membership number HD00001042 and your certificate number (found on your Digital Benefit card).
SunLife
Sun Life insures the following core and optional benefits provided under the OpenCircle Benefit Plans:
- Life insurance (core and optional)
- Disability insurance
To learn more about Sun Life, please visit www.sunlife.ca
OpenCircle Benefits serves as your trusted benefit provider with health and dental adjudication enabled by GreenShield Administration.
iA Financial Group
iA Financial Group insures the following core and optional benefits provided under the OpenCircle Benefit Plans:
- Accidental death and dismemberment (core and optional)
- Optional critical illness insurance
To learn more about iA Financial Group, please visit their website.
GreenShield Health
Employee & Family Assistance Program (EFAP) with GreenShield Health is seamlessly integrated within your extended health plan. You are able to select a practitioner through the EFAP selection process based on your preferences and utilize the visits through this program. If you would like to continue to see this practitioner, you will be able to continue care at a discounted rate through your extended health plan utilize your psychology benefits.
The EFAP is available to employees and their eligible dependents.
EFAP services as well as counseling services (in-person, telephonic, or text/email) are available for issues such as:
- Personal/emotional difficulties
- Relationship issues
- Stress
- Childcare/elder care
- Interpersonal conflict
- Addiction issues
- Work-related concerns
- Financial issues
- Legal issues (information and advice only)
You can contact the EFAP program by dialing 1-833-707-4747.